primera Return & Refund Policy

Shop with Confidence – Hassle-Free Returns & Refunds

Your satisfaction is our priority. If you're not completely satisfied with your primera purchase, we offer an easy return process and a full refund within 60 days of receiving your order.
💡 Important Return & Refund Details:
  • - You have 60 days from the delivery date to return items.
  • - To qualify for a return, the product must be in its original condition.
  • - Refunds will be processed within 5-7 business days after return approval.
  • - Customers are responsible for return shipping unless the product is defective or incorrect.
📌 Steps to Return Your Product:
  • - Contact our customer support to request a Return Merchandise Authorization (RMA) number.
  • - Ensure the product is securely packaged to prevent damage during return shipping.
  • - Ship the product to the return address provided in the instructions.
  • - Once we receive your return, we will promptly process your refund or exchange.
📞 Need Assistance? We're Here to Help! If you need help with your return, our customer support team is available to assist you. Don't hesitate to reach out! 🔒 Genuine primera Products, Guaranteed Quality We only sell through authorized retailers, ensuring you receive authentic products that meet our high-quality standards. No hidden fees—just a transparent and secure shopping experience. 💬 Have More Questions? If you have further inquiries, please visit our website or contact our support team. We are here to help!